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Assistant Director for Operations

Posting Details

Position Information

Position Title Assistant Director for Operations
Additional Information

Ball State University is inviting applicants with a passion for working with students and building operations to join the L. A. Pittenger Student Center team. The Assistant Director for Operations is responsible for planning and implementing building operations, staffing, and event reservation oversight. They will provide support and resources for students, faculty, staff and guests of the university, as well as help the Director for Student Center and Programs with planning for future facility upgrades to ensure our building is continuing to provide the best experience for our guests.

FLSA Administrative Exemption
Hrs/Week 40
Length of Assignment Fiscal Year - FT Continuing Contract
Position Function

Manage the daily operations of the Student Center, including event reservations; building maintenance; custodial operations (three shifts 7 days/week); and student operations staff; liaison with some offices housed in the Student Center regarding day-to-day operations; personnel functions for custodial staff; and budget execution for areas of responsibility.

Minimum Education

Master’s degree by date of appointment.

Minimum Experience

At least one year of work experience in a college union or closely related field.

Minimum Other

Demonstrated ability to communicate effectively orally and in writing.

Preferred Education

Master’s degree

Preferred Experience

At least two years of professional experience in college union administration or related field.

Preferred Other

Demonstrated ability to effectively manage diverse operations.

Pre-Employment Screening Requires successful completion of a background check.
Positions Supervised

Facilities Assignment Coordinator; Custodial Group Leaders; Custodians; Maintenance Laborer; Student Operations Assistants.

EEO Statement

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or any other legally protected status.

EEO/AA Employer/Veterans/Disabled.

About Ball State University

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of 10 academic colleges that offer 190 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball State aspires to be the model of the most student-centered and community-engaged of the 21st century public research universities, transforming entrepreneurial learners into impactful leaders – committed to improving the quality of life for all.

Department Student Ctr:151110
Department Information

Interviewees will be required to submit copies of transcripts for the highest related degree earned prior to the in-person interview. Original, official transcripts will be required at time of hire.

Duties & Responsibilities

Ranking 1
Job Duty

Provide support to the Director in the development and implementation of a comprehensive program regarding maintenance and appearance of the facility and grounds; work with Facilities Planning and Management, Purchasing Services, and other university offices in the performance of operations functions on a daily basis.

Ranking 2
Job Duty

Supervise the Reservations Office, Custodial Staff, and Student Operations Staff to provide quality and timely service with all campus and off-campus guests that utilize Student Center facilities.

Ranking 3
Job Duty

Coordinate technological services, including development of, maintenance of, and provision to clients.

Ranking 4
Job Duty

Oversee day-to-day operations of the Student Center.

Ranking 5
Job Duty

Provide supervision of evening and weekend events as needed.

Ranking 6
Job Duty

Function as liaison with the Office of Conferences and Special Events regarding the utilization of meeting room space.

Ranking 7
Job Duty

Coordinate the daily operational schedule with University Catering for catered events and related activities.

Ranking 8
Job Duty

Monitor receipts and expenditures in areas of responsibility on a monthly basis.

Ranking 9
Job Duty

Coordinate the personnel functions with Human Resources for all matters related to custodial staff.

Ranking 10
Job Duty

Coordinate facility maintenance with Facilities Planning and Management.

Ranking 11
Job Duty

Assign and review work, orient and train staff, and make recommendations in all areas related to supervision, including but not limited to interviewing and selection, compensation, discipline, performance appraisal, and training and career development of personnel.

Ranking 12
Job Duty

Coordinate cash handling operations, including providing necessary back-up for preparing money bags, weekly counts, and conducting surprise audits of the department’s vault.

Ranking 13
Job Duty

Manage Equipment Inventory Control for department.

Ranking 14
Job Duty

Evaluate, reassess, and rewrite operational procedures for Building Operations.

Ranking 15
Job Duty

Maintain 24-hour access seven days a week and be on-call to resolve issues.

Ranking 16
Job Duty

Perform other related duties as assigned.

Posting Detail Information

Posting Number 201700227P
Number of Vacancies 1
Desired Start Date
Position End Date (if temporary)
Open Date 03/05/2018
Applications Accepted Through Date 03/30/2018
Open Until Filled No
Special Instructions Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Undergraduate Transcripts
  2. Master's Transcripts